Management Policy
Acearia Frederico Missner (AFM), located in the municipality of Luiz Alves, state of Santa Catarina, is specialized in the manufacture of custom cast steel and ductile iron parts. In the development of its products and services, it acts under the guidance of the following principles:
Quality
Seek continuous improvement of its processes, aiming at customer satisfaction through agile and effective solutions for identified requirements, needs and expectations.
Customer Service Excellence
Serve the customer with excellence, offering transparency and customized services according to their needs in the development, manufacture and after delivery of the product.
Innovation
Promote research, technological development and innovation in processes and products, with the aim of providing solutions in castings.
Competitiveness
Potentialize the efficiency of production processes, providing the minimization of waste, greater agility and flexibility upon customer needs.
Perpetuity
Pursue the company’s perpetuity and investment capacity, ensuring the continued solidity and profitability of products and services.
Compliance with law and other applicable requirements
Comply with subscribed legal and regulatory requirements, certifying the company’s commitment and responsibility to society.
Personal Development
Invest in the qualification and training of employees, encouraging the personal and professional development of every one.
Environment, Health and Occupational Safety
Ethics and Social Responsibility
Goals:
- Increase the degree of fulfillment of customer requirements;
- Increase system standardization and compliance by promoting continuous improvement;
- Increase customer satisfaction;
- Provide casting solutions;
- Increase operational efficiency;
- Increase investment capacity;
- Comply with subscribed legal and normative requirements;
- Contribute to the reduction of pollutants;
- Increase employee well-being and safety;
- Develop in people the knowledge and skills for organizational growth;
- Contribute to the development of the Community.